Have an outage? Get in touch with
your contact immediately.

For Account Specific Questions.

National Gas & Electric Support

Phone: 888-442-0002
Email: customercare@NGandE.com

Hours: 7am to 6pm CST
(Monday – Friday)

Illinois Outage Numbers.

Electricity

ComEd 800-334-7661 (Visit Website)

Natural Gas

NICOR Gas 888-642-6748 (Visit Website)

North Shore Gas 888-642-6748 (Visit Website)

Peoples Gas 866-556-6002 (Visit Website)

Maryland Outage Numbers.

Electricity

BGE (Baltimore Gas and Electric) 877-778-2222
(Visit Website)

PEPCO Maryland 877-737-2662 (Visit Website)

Natural Gas

BGE (Baltimore Gas and Electric) 800-685-0123
(Visit Website)

New York Outage Numbers.

Electricity

Con Edison (Consolidated Edison) 800-752-6633
(Visit Website)

NYSEG (New York State Electric and Gas) 800-572-1131
(Visit Website)

National Grid – Niagara Mohawk (Upstate NY) 800-867-5222
(Visit Website)

RG&E (Rochester Gas and Electric) 800-743-1701
(Visit Website)

Natural Gas

Con Edison (Consolidated Edison) 800-752-6634
(Visit Website)

NYSEG (New York State Electric and Gas) 800-572-1121
(Visit Website)

National Grid – Niagara Mohawk (Upstate NY) 800-892-2345
(Visit Website)

RG&E (Rochester Gas and Electric) 800-743-1702
(Visit Website)

Ohio Outage Numbers.

Electricity

AEP – Ohio Power Company 800-277-2177
(Visit Website)

AEP – Columbus Southern Power 800-277-2177
(Visit Website)

Dayton Power & Light 877-468-8243 (Visit Website)

Duke Energy Ohio (Electricity) 800-543-5599
(Visit Website)

Natural Gas

Columbia Gas Ohio 800-344-4077 (Visit Website)

Duke Energy Ohio (Gas) 800-634-4300 (Visit Website)