Have an outage? Get in touch with
your contact immediately.
For Account Specific Questions.
National Gas & Electric Support
Phone: 888-442-0002
Email: customercare@NGandE.com
Hours: 7am to 6pm CST
(Monday – Friday)
Illinois Outage Numbers.
Electricity
ComEd 800-334-7661 (Visit Website)
Natural Gas
NICOR Gas 888-642-6748 (Visit Website)
North Shore Gas 888-642-6748 (Visit Website)
Peoples Gas 866-556-6002 (Visit Website)
Maryland Outage Numbers.
Electricity
BGE (Baltimore Gas and Electric) 877-778-2222
(Visit Website)
PEPCO Maryland 877-737-2662 (Visit Website)
Natural Gas
BGE (Baltimore Gas and Electric) 800-685-0123
(Visit Website)
New York Outage Numbers.
Electricity
Con Edison (Consolidated Edison) 800-752-6633
(Visit Website)
NYSEG (New York State Electric and Gas) 800-572-1131
(Visit Website)
National Grid – Niagara Mohawk (Upstate NY) 800-867-5222
(Visit Website)
RG&E (Rochester Gas and Electric) 800-743-1701
(Visit Website)
Natural Gas
Con Edison (Consolidated Edison) 800-752-6634
(Visit Website)
NYSEG (New York State Electric and Gas) 800-572-1121
(Visit Website)
National Grid – Niagara Mohawk (Upstate NY) 800-892-2345
(Visit Website)
RG&E (Rochester Gas and Electric) 800-743-1702
(Visit Website)
Ohio Outage Numbers.
Electricity
AEP – Ohio Power Company 800-277-2177
(Visit Website)
AEP – Columbus Southern Power 800-277-2177
(Visit Website)
Dayton Power & Light 877-468-8243 (Visit Website)
Duke Energy Ohio (Electricity) 800-543-5599
(Visit Website)
Natural Gas
Columbia Gas Ohio 800-344-4077 (Visit Website)
Duke Energy Ohio (Gas) 800-634-4300 (Visit Website)